Terms of Service

Thank you for visiting KLOK (ক্লক). By accessing our website or placing an order through https://klokbd.com, you agree to follow the terms outlined below. We encourage you to read them carefully before making a purchase.

Who We Are

KLOK (ক্লক) is an online-based clock retailer serving customers across Bangladesh. We currently operate through our website and do not maintain a physical retail store. By using this site, you confirm that you are at least 18 years old or using the website under proper supervision.

Product Information

We aim to present accurate descriptions, specifications, and images of our products. However, slight differences in color or appearance may occur due to lighting, photography, or screen display settings.

All products are offered based on availability. In case of stock shortages or unexpected issues, we may contact you to update or cancel the order.

Pricing & Payment

All prices displayed on our website are in Bangladeshi Taka (৳). Payments are securely processed through trusted third-party providers such as SSLCommerz, bKash, Nagad, and Cash on Delivery (COD).

If a pricing or technical error occurs, we will inform you before processing the order.

Delivery

Estimated delivery time:

• Inside Dhaka: 1–3 working days
• Outside Dhaka: 3–5 working days

Delivery charges:

• Inside Dhaka: ৳80
• Outside Dhaka: ৳150

Delivery timelines may vary due to holidays, weather conditions, or courier delays.

Returns & Refunds

If you receive a damaged, defective, or incorrect product, you may request a return within 7 days of delivery. For detailed return conditions and refund procedures, please refer to our Return & Refund Policy page.

Website Content

All text, images, graphics, and branding materials displayed on this website belong to KLOK (ক্লক). Content may not be copied or reused without prior permission.

Applicable Law

These terms are interpreted according to the laws of Bangladesh. Any disputes related to purchases or website use will be handled under local jurisdiction.

Contact Information

Business Name: KLOK (ক্লক)
Trade License No: TRAD/DNCC/016345/2025

Office Address:
9/2/4, Alhamdulillah Villa
North Pirerbagh, Mirpur
Dhaka-1216, Bangladesh

Hotline: 09644-196520
Call / WhatsApp: +8801343490560
Email: support@klokbd.com
Website: https://klokbd.com

Last Updated: February 2026